CONTACT CENTER MANAGEMENT

Contact centers within AstraServ are managed closely and based on best practices in the six principles of training, motivating, monitoring, measuring, assessing, and improving. Our advanced technologies enable us in every step of our management practices. Our well-trained managers closely monitor and act on Key Performance Indicators (KPIs), that are continuously and automatically measured and reported using our advanced technologies.

Business Hours

Advanced Software Solutions

Fully Equipped

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